khala 88 Privacy Policy
This policy explains in detail how your personal information is collected, what purposes it is used for, and how it is kept secure. Please read this page carefully.
Welcome to the khala 88 platform. Protecting the privacy of your personal information is one of our primary responsibilities. This Privacy Policy ("Policy") explains how khala 88 collects, stores, uses and protects user information. By using this website, you are considered to have given your consent to the terms described in this policy.
This policy must be read together with our Terms and Conditions, as both documents together govern the relationship between you and khala 88.
Section 1Types of Information Collected
khala 88 collects various types of information to operate its services. The information can be broadly divided into two categories: information you voluntarily provide, and information collected automatically while you use the platform.
1.1 Information Provided Directly by You
The information you provide during registration and account management includes:
- Full name and date of birth
- Email address and mobile number
- National ID card or passport details (for identity verification)
- bKash, Nagad, Rocket, Upay or bank account details (for processing transactions)
- Information you share when contacting the support team
1.2 Automatically Collected Information
When you use the khala 88 platform, certain information is logged automatically:
- IP address and device type
- Browser type and operating system
- Login time and session duration
- Which pages were visited and how much time was spent on each game or section
- Click and navigation patterns
1.3 Cookies and Tracking Technologies
khala 88 uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your experience visiting our site. You can control cookies by changing your browser settings, though some functionality may become limited as a result.
Section 2Purpose of Information Use
Collected information is used only for specific and clearly defined purposes. khala 88 will never use your information outside of these purposes.
- Account Management: To handle registration, login and account security.
- Identity Verification: To confirm account ownership and prevent unauthorised access.
- Financial Transactions: To process deposits and withdrawals.
- Customer Support: To provide assistance via live chat and email.
- Promotional Communications: To inform you about bonus offers and updates (only with your permission).
- Security and Fraud Prevention: To detect and prevent unusual activity.
- Platform Improvement: To analyse user experience and improve service quality.
Section 3Information Storage and Security
khala 88 follows industry-standard technical and administrative measures to keep your information secure. All sensitive data is stored and transmitted using SSL (Secure Socket Layer) encryption.
3.1 Technical Security Measures
- All data transmissions are secured with 256-bit SSL encryption.
- Passwords are stored using hashing algorithms — they are never stored in plain readable form.
- Server access is strictly controlled and regular security audits are carried out.
- Firewalls and intrusion detection systems are active 24 hours a day.
3.2 Data Retention Period
We retain your information for as long as your account is active. Even after an account is closed, certain information may be retained for a defined period due to legal and financial obligations. Once no longer needed, data is securely deleted.
Section 4Information Sharing with Third Parties
khala 88 does not sell or rent your personal information to any third party. However, information may be shared on a limited basis in specific circumstances:
- Payment Processors: With bKash, Nagad, Rocket, Upay and banking partners solely to complete transactions.
- Technology Service Providers: With contracted service providers for platform operation and maintenance, who are bound by confidentiality agreements.
- Legal Obligations: In response to a court order or a lawful request from law enforcement authorities.
- Fraud Prevention: With partner security organisations to prevent fraudulent activity.
Outside of the above, no information is shared with third parties without your explicit prior consent.
Section 5User Rights
You have certain specific rights regarding your own information, which khala 88 respects.
5.1 Right to Review Information
You have the right to request access to the information stored in your account. Contact the support team and the information will be provided within a reasonable time.
5.2 Right to Correct Information
If any information in your account is incorrect or incomplete, you may request a correction. The correction will be made once identity verification is completed.
5.3 Right to Opt Out of Promotional Communications
If you do not wish to receive bonus offers or marketing messages, you may inform the support team at any time. They will be stopped as soon as possible after your request.
5.4 Right to Close Your Account
If you wish to end your relationship with khala 88, you may apply to close your account. In that case, the necessary steps will be taken in accordance with legal and financial obligations. You can find detailed information about self-exclusion and account limits in the Responsible Gaming guidelines.
Section 6Protection of Minors
khala 88 is strictly for individuals aged 21 and above. We do not knowingly collect or store information from any minor. Age is verified at the time of registration and further verification steps are also followed. If our attention is drawn to an account belonging to a minor, immediate action will be taken and the related information will be deleted.
Section 7International Data Transfers
In some cases, your information may be sent to or stored on servers located outside Bangladesh. In such cases, we ensure that adequate data protection measures are in place in the destination country or organisation, and that the standards described in this policy are being followed. SSL encryption always applies during international transfers as well.
Section 8Third-Party Websites
If the khala 88 platform contains links to any third-party website, that website is governed by its own privacy policy. We are not responsible for the data practices of those sites. We recommend reading the policy of any site before leaving our platform to visit it.
Section 9Policy Changes
khala 88 may update this privacy policy from time to time. If any significant changes are made, registered users will be notified by email or through a notice on the site. Continued use of the platform after changes are made will be considered acceptance of the updated policy. The date of the latest update will always be shown at the top of this page.
Section 10Contact and Complaints
If you have any questions, concerns or complaints about this privacy policy, please contact us. Our support team is available seven days a week, 24 hours a day, in both Bengali and English.
You can reach us instantly via live chat. Email contact: [email protected]
For answers to common questions, visit our FAQ section, where you will easily find answers to many questions about accounts, payments and security.